Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, ensure compliance with legal and regulatory obligations, and maintain high levels of operational efficiency.

a) Personal Information

• When you engage with Pristine Transport Inc., we may collect the following types of personal information:
• Contact Information: Name, email address, phone number, and mailing address.
• Company Details: Business name, position, and associated contact information.
• Payment Information: Billing and payment details, including credit card or bank account information for processing payments.

b) Driver and Employee Information

If you are a driver or employee working with Pristine Transport Inc., we may collect:

• Driver’s license details and identification information.
• Employment and background information.
• Safety records, driving logs, and performance data.

c) Technical and Usage Information

When you access our website or use our technology systems, we may automatically collect:

• Device Information: Information about your device, browser type, and operating system.
• IP Address: To identify and manage security risks.
• Usage Data: Information about how you use our website, including pages visited and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

a) To Provide and Improve Our Services

• Schedule and manage transportation services.
• Process payments and manage invoicing.
• Monitor driver performance and maintain compliance with safety standards.

b) To Enhance Safety and Compliance

• Track and manage vehicle performance through GPS and fleet monitoring.
• Ensure compliance with Department of Transportation (DOT) regulations and other legal obligations.

c) To Communicate with You

• Respond to inquiries and service requests
• Provide updates on service changes, billing, and policies.

d) To Improve Website Functionality

• Analyze website usage to enhance user experience.
• Implement security measures to protect against unauthorized access or threats.

3. How We Protect Your Informati

We take appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption and secure data storage protocols.
• Access controls to limit access to personal data.
• Regular system audits and security reviews.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following circumstances:

a) With Service Providers and Partners

We may share information with trusted service providers who assist us in operating our business, including:

• Payment processors to handle billing and invoicing.
• Technology providers to manage GPS tracking, monitoring, and compliance systems.

b) Legal and Regulatory Compliance

We may disclose personal information when required to:

• Comply with applicable laws, regulations, and legal processes.
• Respond to lawful requests from government authorities or law enforcement.

c) Business Transfers

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Retention of Information

We retain personal information for as long as necessary to:

• Fulfill the purposes for which it was collected.
• Comply with legal, regulatory, and accounting obligations.
•  Resolve disputes and enforce our agreements.

Upon the expiration of retention periods, we securely delete or anonymize the data.

6. Your Rights and Choices

We respect your rights regarding your personal information and provide the following options:

a) Access and Update Information

• You have the right to review and update the personal information we hold about you.

b) Opt-Out of Marketing Communications

• You may choose to opt out of receiving promotional emails or communications by following the unsubscribe instructions provided in such communications.

Request Data Deletion

• You may request the deletion of your personal information, subject to applicable legal and regulatory requirements.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

a) What Are Cookies?

• Cookies are small text files that are stored on your device when you visit a website.

b) How We Use Cookies

• To remember your preferences and settings.
• To analyze website traffic and usage patterns.

c) Managing Cookies

• You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

8. Children’s Privacy

Pristine Transport Inc.’s services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that information from a child has been collected, we will take steps to delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Pristine Transport Inc.
(559) 527-5276